Aquarius Marine Coatings Ltd
Privacy Policy

Aquarius Marine Coatings Ltd is committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@coppercoat.com or by writing to Aquarius Marine Coatings Ltd, Unit 10 St Patricks Industrial Estate, Station
Road, Shillingstone, Dorset, DT11 0SA

Alternatively, you can call us on 0044 1258 861059

Who are we?

Aquarius Marine Coatings is a Limited Company (Number 314 8946 )

Our Registered Address is

Aquarius Marine Coatings Ltd,
c/o Richard Allen & Associates,
21 Church Rd,
Poole,
Dorset,
BH14 8UF

How do we collect information from you?

We obtain information about you when you use our website, for example, when you place an order or contact us about our products and services.

What type of information is collected from you?

The personal information we collect might include your Company Name, name, address, email address, IP address, and information regarding what pages are accessed and when. Your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained
below.

How is your information used?
We may use your information to:

  • process orders that you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you. These may include information about special offers or products and services that may be of interest to you.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of
information to fulfil our statutory obligations (for example paying and reclaiming VAT and Tax information). We will hold your personal information on our systems for as long as is necessary for
the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing
purposes.

Please be reassured that we will not release your information to outside third parties unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Product Providers we work in association with

When you are using our secure online payment pages, your payment is processed by a third party payment processor, who
specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if
we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers.
However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing
communications from us please let us know by email to info@coppercoat.com or by writing to Aquarius Marine Coatings
Ltd, Unit 10 St Patricks Industrial Estate, Station Road, Shillingstone, Dorset, DT11 0SA

Alternatively, you can call us on 0044 1258 861059

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email to info@coppercoat.com or telephone on 0044 1258 861059.

How you can access and update your information
The accuracy of your information is important to us. You can update your information by email to info@coppercoat.com or by writing to Aquarius Marine Coatings Ltd, Unit 10 St Patricks Industrial Estate, Station Road, Shillingstone, Dorset, DT11 0SA

Alternatively, you can call us on 0044 1258 861059

You have the right to ask for a copy of the information Aquarius Marine Coatings Ltd holds about you (we may charge £10 for
information requests) to cover our costs in providing you with details of the information we hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Chrome, Firefox or Microsoft Internet Explorer. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

Once we receive your information, we make our best effort to ensure its security on our systems. We take precautions to protect
your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit/debit card details), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only
employees who need the information to perform a specific job (for example, billing or customer service) are granted access to
personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Sensitive financial information (such as credit/debit card details) are not stored by us electronically. We do not record any telephone calls.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with
information relevant to you. We may make use of additional information about you when it is available from external sources to
help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of 'cookies'

Like many other websites, the Aquarius Marine Coatings websites uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on
your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that
you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in February 2018